Case Study: GOL Linhas Aéreas improves airline payments in Latin America with dLocal

GOL Linhas Aéreas reduces payment failures in Colombia and Uruguay with dLocal

GOL Linhas Aéreas, Brazil’s largest airline, faced a challenge with payment processing for its customers in Latin American markets like Colombia and Uruguay, where access to international credit cards is limited. To overcome these payment barriers and improve the customer experience, the airline partnered with payments vendor dLocal to integrate localized payment solutions.

dLocal implemented its "One dLocal" platform to integrate a variety of trusted local payment methods, including local debit and credit cards. This solution streamlined the payment infrastructure for GOL, which resulted in reduced payment failures, fewer cancellations, and increased customer satisfaction by allowing passengers to complete transactions easily with their preferred local options.

GOL Linhas Aéreas