Case Study: a publicly traded nutrition company boosts efficiency and streamlines shared services with DLC

a publicly traded nutrition company transitions 140 subprocesses with dlc to streamline month-end closing

A publicly traded nutrition company faced challenges due to fragmented accounting processes and employee attrition during its planned transition to a global shared services model. This was impacting office morale and preventing the company from staffing key roles needed for its Order-to-Cash (OTC) process. The company engaged dlc for interim role support and financial project management to address these issues.

dlc implemented a structured approach, documenting 140 subprocesses and creating tools for tracking and issue resolution to ensure a smooth transition to a Mexico-based shared service center. As a result of dlc's solution, the client successfully established continuous and timely month-end closing and reporting processes. The transition was completed efficiently and on time, realizing immediate savings in labor costs and establishing longer-term operational efficiencies.