Case Study: Fortune 1000 Insurance Company Achieves Integrated Payment Processing and Cost Efficiencies with DLC

a Fortune 1000 insurance company drives cost-per-unit efficiencies with dlc

The customer, a Fortune 1000 insurance company, faced significant delays in integrating payment processing after an acquisition, which hindered their operational goals. They engaged the vendor dlc for project management support to address these challenges and absorb the function into their shared services environment.

The dlc team implemented a disciplined project management process, which included defining a clear scope and a robust communication plan. This solution successfully integrated the payment function, creating cost-per-unit efficiencies and freeing the accounting team to focus on higher-priority work. dlc also delivered additional value by establishing a new banking relationship and updating disbursement processes.