Case Study: C10 modernizes beverage distribution and improves member ordering with DJUST

C10 modernizes 230 warehouses with DJUST

C10, a network of beverage distributors for restaurants and hotels in France, faced major challenges with its outdated and inefficient custom-built ordering platform, C10 Commande. The obsolete system caused slow performance, high maintenance costs, and significant member dissatisfaction, which was evident from the hundreds of support tickets logged annually. To modernize the platform and improve the user experience, C10 partnered with the vendor DJUST to adopt its SaaS-based ordering solution.

DJUST implemented a modern, high-performance SaaS platform that replaced the legacy system. The solution included integrated UX/UI design and features like real-time substitute product suggestions to prevent stockouts. This partnership with DJUST led to improved member satisfaction through a more intuitive interface and was expected to optimize logistics costs. The new platform also positioned C10 to better manage its operations and integrate future features like deposit management for reusable containers.

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