Case Study: TELUS Health transforms patient care with immersive technology from Diversified

TELUS Health transforms patient care with Diversified using 4 interactive displays and 25+ OLED screens

TELUS Health, a leading healthcare technology company, faced the challenge of creating a new clinical service that would alleviate patient anxiety, empower individuals to take control of their health, and improve the understanding of personal health data. They wanted to transform sterile, intimidating waiting rooms and procedure areas into immersive, tech-infused spaces without sacrificing architectural design, and they partnered with vendor Diversified to achieve this.

Diversified implemented seamlessly integrated technology including a large convex LED welcome wall, a Visualization Hub with interactive touch screens for health coaches, and immersive projection mapping with custom lighting and ambient sounds in procedure rooms. This solution transformed the patient experience from clinical to calming and engaging, leading to less intimidating and more personalized preventative care. The result was better patient engagement and more accurate health insights, setting a new standard for modern patient care.

TELUS Health