Case Study: City modernizes municipal operations with Google Workspace and Dito

City migrates 100% of users to Gmail with Dito

The city faced the challenge of modernizing its outdated on-premise Microsoft Exchange system amidst user resistance to change. They needed to migrate diverse user groups to a new platform while ensuring data security, compliance with government regulations, and developing robust disaster recovery plans. To address this, the city partnered with Dito for a migration to Google Workspace.

Dito implemented a comprehensive solution that included the technical migration of all user data, enhanced security with multi-factor authentication, and a tailored change management program with on-site training. This resulted in a 100% successful user migration to Gmail, with the majority of the organization actively adopting additional Google Workspace apps. The project significantly increased operational efficiency and enhanced service delivery capabilities for the city's staff, positioning them at the forefront of technological advancement in municipal operations.

City