Case Study: On Time Supply achieves operational modernization and $18K postage savings with Distribution One ERP

On Time Supply - Customer Case Study

On Time Supply, a specialty tool and fastener distributor in Suffern, NY, needed to modernize its growing operation and gain better visibility into sales performance, order custody, and repair workflows. To address these challenges they converted to Distribution One’s ERP software system to replace paper processes, track proof of deliveries, and automate their tool repair service.

Distribution One implemented an integrated ERP solution (order entry, CRM, inventory management, signature capture, sales analysis, and direct email/fax) that enabled scanned POD storage, automated repair ticketing with part-level scanning, and on-demand form reprints. The change delivered immediate, measurable results: clear visibility into sales reps and product-line performance, faster access to PODs, automated tool repairs, increased employee productivity, and more than $18,000 saved in postage in the first year.

On Time Supply