Case Study: Cathy’s Concepts achieves 70% cost reduction and faster, more accurate order processing with Distribution One

Cathy’s Concepts - Customer Case Study

Cathy’s Concepts, a major wholesale manufacturer and distributor of personalized gifts, wedding accessories and novelty apparel, struggled with a paper-based order management process that slowed order processing, increased errors and made issue tracking laborious. To modernize operations they selected Distribution One and its ERP/software system to replace paper workflows and manage orders online.

Distribution One implemented customized screens, a clean data migration and online order management, returning Cathy’s Concepts to normal operations within 24 hours. The Distribution One solution cut production time by at least 15%, reduced paper-based production costs by about 70%, and delivered improved order accuracy, inventory control and faster issue resolution.

Cathy’s Concepts