Distinction
39 Case Studies
A Distinction Case Study
Bluebird Care, one of the UK's largest home care providers, faced a challenge with its digital presence, which was failing its three core audiences: families seeking care, job seekers, and prospective franchisees. The website was not converting its strong traffic into meaningful enquiries and was a bottleneck for the growing business. Distinction was engaged to address this digital strategy and development issue.
Distinction implemented a new digital platform featuring three distinct audience paths, geolocation for finding local offices, and a content management system that gave the marketing team full control. This solution led to a 69% increase in new visitors and contributed an additional £12 million to top-line revenue. The platform also saved 416 admin hours annually and won four industry awards, successfully supporting franchise growth across the UK.