Case Study: Safestore achieves full bot protection and faster site performance with Distil Networks

Safestore stops price scraping and form spam with Distil Networks

Safestore, the UK’s largest self‑storage operator with over 140 locations across the UK and Paris, relied on its website for the majority of rental enquiries but faced persistent automated threats. Price aggregators and competitors scraped pricing data and conducted reconnaissance, while spammy form fills polluted the CRM; manual IP‑based blocking was time‑consuming, ineffective, and risked harming the customer journey if heavier controls like CAPTCHAs were used.

By deploying Distil Secure CDN, Safestore gained visibility and automated mitigation of bad bot traffic without blocking genuine customers. The solution stopped price scraping and form spam, reduced time spent cleaning false enquiries, improved in‑store and CRM efficiency, and boosted site speed and availability, with actionable reporting and responsive support to fine‑tune defenses.

Safestore

Phil Fryer

Head of Information Technology