Case Study: Red Label Vacations achieves 99.9% uptime and stops web-scraping bots with Distil Networks

How Online Travel Site Red Label Vacations Stopped Web Scraping Bots in their Tracks

Red Label Vacations, Canada’s largest independent online travel company, was losing bookings and customer trust when its flagship site RedTag.ca experienced daily brownouts during peak months for five years. Web-scraping bots hammered the database and drove up costly third‑party API calls, while homegrown IP-blocking failed against proxy‑cycled attackers across a complex, multi‑server and multi‑stack infrastructure.

They trialed and quickly deployed Distil Networks’ cloud protection to stop malicious scrapers without disrupting human visitors. The result: uptime rose from 99.6% to 99.9 (no downtime for the first time in five years), faster page loads, better SEO and engagement, more completed transactions, and significant cost savings — including a 65% reduction in CDN costs and lower third‑party API and infrastructure expenses — with protection extended to other properties like Sunquest.ca.

Red Label Vacations

Rob Gennaro

Digital Marketing Officer