Case Study: Wellness Forever boosts frontline productivity with Disprz

Amplifying productivity for Wellness Forever’s frontline workforce

Wellness Forever, a leading pharmacy retail chain in India, faced challenges with a time-consuming and non-scalable learning and development program for its 5,000+ employees. The lack of a formal system for communicating standard operating procedures created performance risks, and there was a need for KPI-linked coaching to improve results. They turned to the vendor Disprz for a solution.

Disprz implemented a scalable mobile learning app to expedite onboarding and drive performance. Their solution featured micro-learning content and an AI-powered recommendation engine, alongside personalized coaching aligned to weekly KPIs. This led to onboarding being completed within 30 days, a two-fold reduction in in-class training time, and an 80% completion rate for learning modules across all stores.

Wellness Forever