Case Study: ProMed Supplies achieves faster, more efficient last mile delivery with DispatchTrack

Professional Medical, Inc. speeds routing and cuts manual data entry with DispatchTrack

Professional Medical, Inc. (ProMed), a provider of medical supplies, faced challenges with its inefficient last mile delivery operations. Their manual processes, including plotting routes in Excel and calling customers individually, required an upgrade. Seeking to automate workflows and improve delivery tracking, they partnered with vendor DispatchTrack for its SaaS delivery platform.

By implementing DispatchTrack's solution, ProMed automated route optimization, introduced electronic proof of delivery, and gained end-to-end delivery visibility. The results included significantly quicker and more efficient routing, the elimination of manual data entry, and improved customer experiences through better visibility and documentation. DispatchTrack's platform helped ProMed streamline its operations and achieve immediate savings.

Professional Medical, Inc.