Case Study: Olímpica S.A. boosts delivery efficiency and on-time performance with DispatchTrack

Olímpica S.A boosts on-time delivery from 88% to 97% with DispatchTrack

Olímpica S.A., a Colombian-owned retailer with over 350 superstores, needed to improve its last-mile delivery operations due to its large scale and wide geographic footprint. The challenge involved enhancing strategic planning and route optimization to boost efficiency. To address this, the company partnered with vendor DispatchTrack for its route planning and management solution.

DispatchTrack implemented a solution that provided digital proof of delivery, real-time order tracking, and direct communication with drivers. This resulted in a significant improvement in delivery performance, with on-time delivery rates jumping from 88% to 97%. Furthermore, DispatchTrack enabled Olímpica to increase its deliveries per vehicle from an average of 17 to between 24 and 26, creating a positive economic and environmental impact.

Olímpica S.A