DispatchTrack
37 Case Studies
A DispatchTrack Case Study
Gunton Corporation, a distributor of Pella windows and doors operating as Gunton/Pella, faced significant challenges in planning and managing its last-mile deliveries across multiple branches. Their manual route planning process was slow and inefficient, and they lacked visibility into deliveries once trucks were on the road. To address this, they partnered with vendor DispatchTrack to implement its AI-powered route optimization and delivery tracking platform.
By implementing DispatchTrack's solution, Gunton/Pella digitized its last-mile operations. The platform provided streamlined routing, real-time tracking, automated customer text notifications, and digital proof of delivery. This resulted in a 50% reduction in time spent on routing and a significant decrease in customer phone calls. The vendor's tools also enabled an 85% on-time delivery rate and freed up managerial time for more strategic tasks.