Case Study: American Expediting achieves streamlined healthcare logistics with Dispatch Science

American Expediting reduces TMS platforms from 7 to 2 with Dispatch Science

American Expediting, a logistics company serving the healthcare and life sciences industries, faced operational inefficiencies due to a fragmented technology stack of seven different Transportation Management Systems (TMS). This fragmentation created data silos and inconsistencies, making it difficult to meet the high standards required for complex, temperature-sensitive healthcare deliveries. To consolidate their systems, they sought a technology partner and chose the TMS platform from vendor Dispatch Science.

Dispatch Science provided an advanced TMS with features like temperature monitoring, multi-channel communication, and an open API framework. The implementation allowed American Expediting to reduce their seven TMS platforms down to two, breaking down silos and improving operational efficiency. This provided the flexibility to meet unique regulatory demands, ensure the integrity of critical shipments, and exceed customer expectations in the last-mile delivery industry.

American Expediting