Case Study: Hi3G strengthens in-store digital customer experience with Dise

Hi3G strengthens its digital communication and customer experience in-store

Hi3G partnered with Dise to strengthen its digital communication and customer experience in-store. In a highly competitive market, Hi3G needed to stand out, stay relevant across an omni-channel journey, and support customers who often begin their journey online. They also wanted a stronger in-store tool to increase add-on sales and service sales.

Dise implemented digital sales support solutions that showcased products and services in real-life usage situations, highlighted entrance communications to drive footfall, and supported campaigns with clear calls to action. The digital solutions helped create the store atmosphere and, together with staff, enabled a seamless bridge between digital and physical experiences. The case study does not provide specific quantitative results, but Dise’s solution contributed to a more integrated customer journey and stronger in-store selling support.

Hi3G