Case Study: Am Law 200 Firm achieves 75% faster data breach response with DISCO

Data Security Response Completed 75% Faster Using DISCO

Am Law 200 Firm assisted a financial services client after a 2019 data security incident that exposed personal information for thousands of customers. The team needed to identify impacted individuals and notify them within legal timeframes, but varied data types and formats made manual review the only viable option and traditional vendors quoted roughly $400/hour. To avoid cost and delay, Am Law 200 Firm used DISCO’s Ediscovery platform to coordinate the response.

Using the DISCO platform, Am Law 200 Firm, the client’s employees, outside counsel, and DISCO project managers implemented a custom workflow with batching, custom tags, and exportable document notes to quickly identify PII and breach subjects. With DISCO, the review was completed and notifications began within one week—about 75% faster than the roughly four weeks expected with traditional methods—saving time and cost while enabling faster regulatory follow-up.