Case Study: Toronto Board of Trade cuts admin time by 50% with Disco AI

Toronto Board of Trade’s World Trade Centre reduces time spent on admin tasks by 50% with Disco

The Toronto Board of Trade faced significant challenges with its hybrid Trade Accelerator Program, including an inefficient learning management system, low student engagement, and high operational costs. Seeking a better solution, they turned to the vendor Disco and its AI-powered customer academy platform to address these issues.

By implementing Disco's solution, the Toronto Board of Trade achieved a 50% reduction in time spent on administrative tasks through automated workflows and AI features. The modern, intuitive platform also drove deeper engagement and allowed them to successfully scale their operations, launching 47 programs and expanding to over three cities. Disco provided the tools to increase capacity without compromising their high-touch coaching model.

Toronto Board of Trade

Darshini Raghuram

Senior Coordinator, Trade and Growth Program