Case Study: Battered Black Book achieves a centralised, high‑retention community (4× Facebook reach, 90% retention) with Disciple

Helping Battered Black Book build deeper connections with their partners and members

Battered Black Book, a consultancy for high-net-worth clients, was struggling with scattered communication across multiple social platforms and needed a way to host members and partners in one central place. They engaged Disciple to build a private community app/platform tailored to their needs so they could better control communications and deepen client relationships.

Disciple delivered a bespoke community platform—featuring newsfeeds, blogs, partner listings, groups and segmented feeds—to centralize communication and enable targeted messaging and partner promotion. The results: Battered Black Book’s community is 4x larger than their Facebook following, maintains a 90% user retention rate and holds a 5★ App Store rating, driving greater efficiency, brand loyalty and business generation.

Battered Black Book