Case Study: VergeSense achieves real-time visibility into retention and ARR with Discern

VergeSense gets weekly real-time ARR visibility with Discern

VergeSense, a B2B SaaS company specializing in workplace analytics, faced challenges with manual, spreadsheet-based reporting for tracking ARR and retention metrics. As the business grew, this process became unsustainable, offering limited visibility and requiring significant manual work to meet board requests for segmented data. To address this, they implemented the Revenue Intelligence product from Discern.

Discern provided a customized solution that mapped to VergeSense's complex business logic and Salesforce data. The results included real-time visibility into key metrics, flexible on-demand segmentation for leadership, and vastly improved data quality. This transformed their reporting process, reducing board preparation from weeks to minutes and establishing a single source of truth for the entire company.

VergeSense