Discern
14 Case Studies
A Discern Case Study
VTS, a commercial real estate SaaS company, faced a significant challenge with its manual and complex ARR reporting process. Despite using Excel and internal efforts, handling non-coterminous contracts led to inconsistencies and required several days of manual reconciliation each month, creating a high risk of human error. Seeking to overcome this, VTS turned to the vendor Discern and its Automated ARR product.
Discern implemented a solution that standardized and automated the entire reporting process. By integrating data from NetSuite and Salesforce and applying custom logic for VTS's unique scenarios, Discern eliminated the need for manual effort. The results were immediate and transformative; the task was reduced from taking days to just minutes. This provided VTS with consistent, accurate data and the confidence to present reliable numbers to investors.
Carol Ying
VP of Sales Operations