Case Study: Thermo King Central California streamlines customer communication with DIS Notify

Thermo King Central California streamlines customer communication across 9 locations with DIS

Thermo King Central California, a dealership serving customers who are frequently on the road, faced a challenge reaching them by phone or email. To address this, they partnered with vendor DIS Corp to implement its Notify text messaging solution, which integrates with their DIS management system.

The solution from DIS Corp enabled two-way text communication for sending estimates, work order statuses, and invoices. This allowed the dealership to streamline operations, close jobs faster, and reduce lot congestion as customers arrived more promptly to pick up their units. DIS Corp's tool made the team more efficient and organized, directly meeting modern customer communication demands.

Thermo King Central California