Case Study: PharmAssist Streamlines IT and Boosts Security with Directive

How Working with Directive Has Assisted PharmAssist

PharmAssist Analytical Laboratory, a company that analyzes pharmaceutical products for safety and stability, faced significant IT challenges as its needs outgrew the capabilities of a self-taught employee. These issues were compounded by the employee's focus on a major software implementation, leaving daily IT operations unmanaged. This led the company to seek assistance from the managed service provider Directive.

Directive implemented a comprehensive outsourced IT solution to address PharmAssist's needs. This included standardizing and securing their network, deploying Microsoft Office 365 for productivity, migrating systems to the cloud, and implementing VoIP and mobile device management. As a result, PharmAssist experienced improved operational efficiency, enhanced security, and greater productivity. The company now relies on Directive as its complete outsourced IT department and highly recommends their services.

PharmAssist

Kathleen Stith

Founder and President