Case Study: H.W. Naylor Co. reduces IT headaches with Directive

How H.W. Naylor Co. Was “Udderly” Relieved of their IT Maintenance

H.W. Naylor Co., an animal health product manufacturer, faced the challenge of overwhelming IT maintenance. Company president David Lucas was burdened with handling all technical issues, which consumed valuable time and created operational dependency on his presence. To remedy this, the company engaged the services of managed service provider Directive.

Directive implemented a comprehensive solution that included updating servers, reworking the Wi-Fi, adding a firewall, and establishing backup procedures. They also provided remote monitoring and maintenance, ensuring issues were resolved quickly. This allowed Lucas to focus on his primary business duties with the confidence that his IT was professionally managed. As a key result, Directive helped H.W. Naylor Co. adopt VoIP technology, providing significant cost savings on telecommunications.

H.W. Naylor Co.

David Lucas

President and Owner