Case Study: Pathfinder Village strengthens IT security and remote operations with Directive

How Directive Brought Direction to Pathfinder Village, Just in Time

Pathfinder Village, a residential community for individuals with Down syndrome and other developmental disabilities, faced significant IT challenges. Their network was disorganized due to shifting internal priorities, which was particularly critical as their operations, including electronic medical records and communications, needed to comply with regulations like HIPAA. They engaged the services of the vendor, Directive, to help bring direction to their technology infrastructure.

Directive overhauled Pathfinder Village's entire network, installing new servers and implementing standardized cloud and backup services. They introduced enhanced security monitoring, dark web scanning, and staff training. This proved especially vital when the COVID-19 pandemic hit, allowing for a seamless shift to remote instruction and telehealth services. The solution also trimmed $26,000 in extraneous service costs over three years. Directive’s support led to increased security and operational stability, earning the complete trust of the Pathfinder Village team.

Pathfinder Village