Case Study: Technology Solutions Company achieves 90% travel booking adoption in 90 days with Direct Travel

Technology Solutions Company - Customer Case Study

Technology Solutions Company, a computer software firm with offices nationwide across five divisions and $11M in annual travel spend, needed a centralized travel management solution. Each division had its own travel policy and tools, making it difficult to gain visibility into spend and reporting, and the company wanted to reach a 75% online booking adoption rate within 90 days.

Direct Travel implemented a hybrid travel management solution combining full-service, online, and mobile booking, with strong change management, proactive education, and customized reporting. Direct Travel consolidated five policies into one automated, compliant system and delivered 90% online adoption in 90 days; after six months, the company also identified savings opportunities including reducing ticket exchanges by 50% and potential air-spend savings of up to 8%.