Case Study: Healthcare Company boosts travel policy compliance and savings with Direct Travel

Healthcare Company - Customer Case Study

Healthcare Company, a not-for-profit healthcare consortium with more than 6,000 employees, needed help managing a fragmented travel program across 16+ member and affiliate groups. Direct Travel stepped in with a travel management approach to address unmanaged policy, poor internal communication, and missed savings opportunities.

Direct Travel implemented a three-phase hybrid travel management solution combining full-service, online, and mobile booking, along with consolidated reporting and preferred vendor programs. Within four months, the Healthcare Company saw 68% average travel policy compliance, 26.6% online adoption, and reduced costs versus industry averages: 12% lower for air tickets, 8% lower for hotel nights, and 19% lower for car rentals.