Case Study: Bloomin' Brands achieves 60% faster invoice processing and automates 1,200 locations with Direct Commerce

Bloomin’ Brands - Customer Case Study

Bloomin' Brands, the $4 billion hospitality company behind Bonefish Grill, Carrabba's, Fleming's and Outback Steakhouse, needed to automate 1.5 million invoices per year and AP workflow across more than 1,200 restaurants after prior efforts failed to improve supplier inventory management and realize projected savings. They engaged Direct Commerce to deploy eInvoicing, supplier onboarding, and workflow solutions.

Direct Commerce automated all 1,200 locations and rolled out electronic invoicing and a supplier portal, enabling Bloomin' Brands to process over 50,000 invoices per month, cut invoice-processing time by 60%, and implement an online inventory translation system. The result has been reduced costs, increased efficiency, and ongoing savings from paper-free processing and higher supplier adoption.

Bloomin' Brands

Bill Sizemore

Procure to Pay Manager, Accounting