Case Study: DS Smith centralizes maintenance with DimoMaint CMMS

DS SMITH - Customer Case Study

DS Smith, a packaging industry company, needed to structure its maintenance operations across multiple regions after working without a CMMS. The team lacked organization, had poor visibility into who was doing what, and needed better traceability for buildings, equipment, preventive plans, and maintenance costs. DS Smith chose Dimo Maint’s DimoMaint MX CMMS to support this digital transformation.

Dimo Maint implemented DimoMaint MX CMMS to centralize data, import assets and spare parts, set up regional structures, and roll out preventive maintenance and work-request workflows. The result was faster access to information, clearer traceability of work orders and costs, and a weekly preventive maintenance schedule that improved autonomy for regional teams. DS Smith also reported deploying the project in about three months, with simple imports from SAP/Excel and strong support from Dimo Maint.

DS Smith