Case Study: CH Valenciennes achieves mobile, flexible maintenance management with DIMO Maint CMMS

CH Valenciennes mobility and flexibility – meeting the new needs of CMMS

CH Valenciennes, a hospital and biomedical organization, needed a more mobile and flexible way to manage maintenance requests across its technical teams and biomedical workshop. In July 2021, it turned to DIMO Maint and its CMMS after its previous system proved too limited for technicians working in the field and for staff submitting service tickets.

DIMO Maint implemented a CMMS focused on mobility, real-time updates, document/photo attachment, and seamless integration via APIs and web services with tools such as APAVE, ARCHIDATA, and BIM-related systems. The result was faster, more connected maintenance management, better tracking for requesters and technicians, and stronger support for the hospital’s digital transformation, with the solution also becoming a reference for other hospitals seeking a competitive CMMS.

CH Valenciennes

Didier Vandermouten

Senior Hospital Technician