Case Study: Ireland’s Premier International Business Campus transforms maintenance management with DimoMaint FM

CAFM software for Westpark Shannon Office Park

Ireland’s Premier International Business Campus, Westpark Shannon, needed a better way to manage maintenance across more than 50 organizations, with a facilities team, 50+ contractors, and internal engineers handling building, asset, and compliance work. To streamline its CAFM and CMMS processes, the campus selected DIMO Maint’s DimoMaint FM solution.

DIMO Maint implemented DimoMaint FM with a 3-hour on-site training session for the central team, enabling email-based job request handling, automated helpdesk workflows, recurring PPM scheduling, and digital forms for inspections and checklists. The results included 200+ reactive and planned jobs booked each month, 35+ maintenance schedules, 100+ assets managed, 38+ contractors tracked, and over 4,500 photos and documents attached to jobs, improving compliance, accountability, and contractor performance tracking.