Case Study: Sarasota Memorial Health Care System improves quality and safety reporting with Dimensional Insight's Diver Platform

Using Diver to Improve Quality and Decision Making

Sarasota Memorial Health Care System, an 819-bed regional medical center in Florida, needed to improve its quality decision-making processes. The organization turned to Dimensional Insight, a vendor it had worked with since 2004, to expand the use of its Diver Platform beyond finance and into its clinical and quality departments to better track and report on performance metrics.

Using the Diver Platform with its Integrator ETL tool, Dimensional Insight provided a solution that automated the creation of quality and safety scorecards. This included dashboards for staff merit surveys and safety culture data from the AHRQ, which could be filtered and viewed in various formats. The results provided measurable insights for improvement, with one safety perception metric reaching 72% positive. Dimensional Insight's tools became essential for the hospital's reporting, saving time and empowering more departments to utilize data, with plans to further expand its use for clinical tracking.

Sarasota Memorial Health Care System

Jacquelyn Zaleski

Decision Support Quality Analyst