Case Study: EvergreenHealth achieves real-time COVID-19 decision support with Dimensional Insight's Diver Platform

Using Data to Inform the First-in-the-Nation Response to COVID-19

EvergreenHealth, a healthcare provider based in Kirkland, Washington, was the first hospital in the U.S. to be severely impacted by the COVID-19 pandemic and faced the immense challenge of navigating the crisis with no precedent. Knowing that data would be critical to its response, the organization turned to its existing analytics platform from vendor Dimensional Insight to help guide its decisions.

Using the flexible and user-friendly Diver Platform, EvergreenHealth's data team was able to create a critical dashboard for its executives and Incident Command Center in just one day. The solution provided real-time data on key pandemic metrics, enabling better decision-making and accurate public communication. Dimensional Insight's tool allowed the team to continuously modify the dashboards, adding more clinical data to improve patient care and treatment understanding.

EvergreenHealth

Jessica Foy

RN, BSN, Director