Case Study: Expert Ireland reduces report production time by 98% with Dimensional Insight's Diver Platform

Reducing Report Production Time by 98% with Diver

Expert Ireland, Ireland's largest electrical retailer, faced the challenge of operating with razor-thin margins and a lack of data control. Composed of 67 independently-run stores with different technology systems, the company was forced to rely on its suppliers for performance data, leaving it reacting to market trends rather than proactively managing them. To regain authority and better understand its business, Expert Ireland turned to the Diver Platform from Dimensional Insight.

The implementation of Dimensional Insight’s Diver Platform provided a flexible and scalable solution. It enabled Expert Ireland to consolidate data and dramatically improve its reporting capabilities. The most significant result was a 98% reduction in the time required to produce promotion reports, saving six days of work annually. This data empowered the company to re-establish authority with suppliers, shift its performance metrics, and share best practices across its member stores.

Expert Ireland

Tony Murphy

Commercial Director