Case Study: Munson Healthcare reduces newborn readmissions with Dimensional Insight's Diver Platform

Munson Healthcare Decreasing Newborn Readmits by 24% With Help of Analytics

Munson Healthcare, a nine-hospital system headquartered in Northern Michigan, faced challenges with integrating data from multiple EHR systems and disparate sources across its growing network. Their goal was to gain a unified view of data to support strategic decisions and empower clinical staff. To address this, they turned to the Diver Platform from vendor Dimensional Insight to consolidate their data and create actionable analytics.

By implementing Dimensional Insight's Diver Platform, Munson Healthcare developed over 50 analytics applications tailored to their strategic goals. This solution delivered significant measurable impacts, including a 24% reduction in newborn readmissions over two years, a 14% increase in patient satisfaction scores for their Women & Children's department, and the creation of a pharmacy alert system that improved patient safety. Dimensional Insight enabled the health system to make data-informed decisions that enhanced both clinical outcomes and financial performance.

Munson Healthcare

Rob Wilcox

Regional Vice President of Finance