Case Study: Accenture Federal Services accelerates client engagement with The Forge® by Dimensional Innovations

Accenture Federal Services launches The Forge with Dimensional Innovations, driving 300+ client engagements in 45 days

Accenture Federal Services (AFS) wanted to reintroduce its tech-forward experience center, The Forge®, as an interactive environment to help federal clients understand emerging technologies. Their challenge was to build and develop relevant content at speed and scale without compromising innovation or execution quality, all while reacting to a rapidly changing federal landscape. They partnered with vendor Dimensional Innovations for an enterprise-level experiential platform.

Dimensional Innovations developed a full experiential plan, serving as AFS's experiential agency of record. The solution included a custom content management system (CMS) to orchestrate personalized journeys across multiple high-tech spaces like The Hub and The Control Room. Within the first 45 days of reopening, The Forge® hosted over 300 client engagements and generated more than 60 leads, establishing itself as a powerful business growth accelerator for Accenture Federal Services.

Accenture Federal Services (afs)