Case Study: RTH Oy streamlines railway maintenance scheduling with Dime Software's Dime.Scheduler and Business Central

RTH OY - Customer Case Study

RTH OY, a property maintenance firm with 60 employees, struggled with inefficient and isolated back-office processes that made scheduling for predictable and unforeseen work orders difficult. After identifying a trail of unorganized files and disparate software, the company sought a unified system to improve decision-making and resource allocation. They partnered with vendor Dime Software and their product, Dime.Scheduler, to address these challenges.

The solution from Dime Software, implemented via partner Navakka, integrated Dime.Scheduler with Microsoft Dynamics 365 Business Central. This provided a visual scheduling tool that allows for clear, real-time planning adjustments. The result is a streamlined workflow where predictable work is automated and emergency orders are dispatched confidently to the right technicians, boosting productivity and setting the stage for further operational improvements.

RTH OY

Lassi Aarnio

Senior Vice President and Service and Development Lead