Case Study: The Common Application achieves secure, streamlined board document management and version control with Diligent Boards™

The Common Application Benefits By Switching to Diligent Boards™

The Common Application is a nonprofit that streamlines college admissions for more than 1 million applicants and serves over 750 member institutions. Its 14-member governing board struggled with an inefficient, email-based workflow—PDF board books sent back and forth, poor version control, and an outdated electronic storage system that had even lost documents after a building fire—creating security and archival concerns.

After evaluating vendors, the organization implemented Diligent Boards, which proved quick to deploy and intuitive for directors (training took under 20 minutes). The platform simplified document uploads and review, enforced version control and access restrictions, provided a reliable historical document library, and came with responsive customer support—improving security, efficiency and board satisfaction as The Common Application continues to grow.

The Common Application

Carole Mitchell

Operations Manager