Case Study: The City of Lethbridge achieves streamlined risk and control management with Diligent Risk Management

The City of Lethbridge streamlines risk and control management

The City of Lethbridge, a municipal government with limited resources, needed a more efficient way to manage risks and internal controls. Risk and Controls Manager Bronwyn Jesse sought a solution to standardize reporting, clearly document exposures, and prioritize actions across the organization.

By implementing Diligent Risk Management, the city automated and standardized risk reporting, consolidated all risks and impacts in one place, and established uniform templates and processes. The result was greater transparency and efficiency, faster, more informed budgeting decisions, time savings, and the maturation of the department’s operational model in a quarter of the expected timeframe.

The City of Lethbridge

Bronwyn Jesse

Risk and Controls Manager