Case Study: Telepass cuts risk management follow-up time by 50% with Diligent’s AI-powered platform

Telepass cuts risk management follow-up time by 50% with Diligent’s AI-powered platform

Telepass, a leading European provider of electronic toll collection and digital mobility services, needed a more agile and data-driven approach to risk management amid complex regulatory demands. Its manual internal audit and follow-up processes were slowing the team down and limiting the quality of board reporting, so the company turned to Diligent and the Diligent One Platform to improve oversight and support a more proactive audit function.

Diligent implemented a flexible, AI-powered platform that brought audit, risk, compliance, and data protection into a single source of truth for Telepass, enabling combined assurance and a common risk taxonomy. The result was a 50% reduction in action follow-up time, 100% continuous monitoring of potentially fraudulent transactions, and clearer, more transparent reporting that strengthened board confidence.

Telepass

Michele Variale

Chief Audit Executive