Diligent
128 Case Studies
A Diligent Case Study
Sysco, the global leader in foodservice, manages hundreds of subsidiaries and divisions across North America, Europe and beyond. Its corporate governance team faced a major compliance challenge: keeping entity records current and filing hundreds of annual and state/county registrations on time (Carrie Tindal manages over 600 filings per year). The prior system was limited, leaving the company exposed to risks from non‑compliant entities (including transport vehicles crossing state lines) and poor visibility into filing status and costs.
Sysco implemented Diligent Entities to centralize all entity data and filings, track officers, assumed names, jurisdictions, filing methods and costs, and generate customizable reports. The platform eliminated time‑consuming searches through spreadsheets and emails, increased confidence in data accuracy, improved visibility for entity rationalization and cost tracking, and enabled better collaboration and delegation across global offices — freeing the governance team to focus on higher‑value work.
Carrie Tindal
Senior Paralegal, Corporate Governance and Entity Management