Diligent
128 Case Studies
A Diligent Case Study
Andbank España and Andbank Luxembourg, part of the Andbank Group—a private banking group with a presence in 12 countries—faced a time‑consuming, paper‑based board process that strained staff and security. The eight‑member board met monthly, but preparing, creating and distributing materials required two administrators working four days per meeting, and the banks needed a secure, user‑friendly digital solution that non‑technical directors could adopt.
They chose Diligent Boards after a prompt, in‑person demo and rolled it out to Spain in February 2015, expanding to Luxembourg five months later (about 20 users and three administrators). The portal cut prep time to one person working one day, saved roughly €25,000 a year in labor and fixed costs, reduced paper expenses, ensured board documents are provided five days in advance, and lowered stress while improving productivity, collaboration and access to historical records.
Eduardo Muela Rodriguez
Secretary of the Board