Diligent
128 Case Studies
A Diligent Case Study
EDENS, a Washington, D.C.–based retail real estate owner-operator with more than 125 properties, is a private REIT controlled by three institutional investors. Because each owner brings additional team members to quarterly meetings, EDENS faced a recurring logistical challenge: producing and distributing dozens of hard-copy board books, circulating consents by email, and securely sharing board materials beyond directors while maintaining transparent records.
By adopting Diligent Board and Leadership Collaboration, EDENS centralized board materials, consent tracking and historical records in a secure, encrypted platform accessible to investors and their teams. The change eliminated paper logistics, streamlined real-time consents and reporting, smoothed the shift to remote meetings during COVID-19, and improved transparency and governance oversight to support the company’s ESG and decision-making goals.
Mark Garside
Chief Financial Officer