Case Study: Standard Life achieves paperless, secure and more efficient board governance with Diligent Boards (Diligent)

Standard Life Adopts the Diligent Boards Paperless Solution

Standard Life plc, a FTSE 100 long-term savings and investments company headquartered in Edinburgh with major operations worldwide, needed to modernize how its Group Secretariat prepared and distributed sensitive board materials. With numerous committees and subsidiary boards meeting frequently across multiple time zones, the existing process of printing and couriering papers was cumbersome, insecure and inefficient, and directors required reliable remote access and the ability to annotate documents as they did on paper.

Standard Life selected the Diligent Boards iPad solution for its paper-like user experience, security features and ability to publish last-minute changes, initially piloting it with the plc Board and committees. After offering both paper and digital options, adoption went universal after one meeting; since July 2011 the company rolled the solution out to 103 boards and committees with over 240 users, achieving greater security, administrative efficiency and an improved director experience.

Standard Life

Paul McKenna

Deputy Group Company Secretary