Diligent
128 Case Studies
A Diligent Case Study
Gerhard Roggemann, an experienced non‑executive director who sits on six boards including Resolution Group, Deutsche Börse and Friends Life, faced a recurring logistics and security problem: each board’s secretariat couriered paper board packs of up to 1,000 pages (with frequent last‑minute revisions) to his home across Europe. The volume and sensitivity of the materials made travel cumbersome and risky, updates were often delayed by days, and secure disposal was difficult.
Resolution’s secretariat evaluated board‑portal vendors and adopted the Diligent Boards iPad app. Directors found the app intuitive and paper‑like—allowing reading, highlighting and annotations—while delivering real‑time updates, stronger security and far less physical burden. The solution was quickly adopted at Resolution, spread to other boards where Mr. Roggemann serves, and delivered measurable time savings, convenience and improved document control.
Gerhard Roggemann
Non-Executive Director