Case Study: OVO Energy achieves greater trust and anonymity in ethics reporting with Diligent Vault

OVO Energy boosts anonymous misconduct reporting and centralized case management with Diligent Vault

OVO Energy, the UK's largest independent energy supplier, faced the challenge of operating in a highly regulated environment where confidentially identifying ethics and compliance issues early was critical. To set a new standard, they chose Diligent Vault for misconduct reporting and case management.

The solution from Diligent provided a framework for OVO to build a custom solution, featuring an independent platform that ensured true anonymity for reporters. This implementation resulted in centralized recordkeeping, streamlined investigations, and granular insight into compliance trends. Diligent's tools significantly boosted employee trust and credibility, successfully embedding ethics into the company's culture.

OVO Energy