Diligent
173 Case Studies
A Diligent Case Study
The Oregon Secretary of State's Audits Division faced the challenge of protecting taxpayer dollars across large programs like Medicaid and SNAP. They were hindered by hundreds of millions of records that were impossible to manage with spreadsheets, making it easy for fraud, waste, and abuse to remain hidden. To address this, they turned to Diligent and implemented its Audit & ACL Analytics product.
By embedding Diligent's solution, the division could join disparate datasets and run sophisticated tests at scale, such as one-click Benford's Law analyses, to flag suspicious transactions in minutes instead of weeks. This enabled them to uncover significant issues, including a cartel-linked food-stamp scheme, leading to millions in waste being identified. The partnership with Diligent transformed analytics from a side project into a standard procedure, allowing the Oregon Secretary of State to strengthen public trust and ensure the wise use of public resources.