Case Study: Medium-Sized Credit Card Manufacturer improves compliance training and productivity with Diligent

Medium-Sized Credit Card Manufacturer - Customer Case Study

A medium-sized credit card manufacturer in the United States needed a better way to manage compliance training after the program, previously handled by HR, became overwhelming and the old materials were seen as stale, lengthy, and hard to engage employees with. The company turned to Diligent Compliance & Ethics Training to help build a more effective program.

Diligent provided access to its compliance training content library, which helped the customer quickly launch a “Speak Up” program and create quarterly training on a range of topics. The result was stronger employee engagement, improved productivity, and major time savings for HR and compliance teams, with the director noting the program was built quickly and successfully repeated for two years.