Case Study: Livability achieves faster board pack production and improved governance with Diligent Boards

Livability tackles barriers to help people with disabilities lead a better quality of life

Livability is a national UK Christian charity formed by a 2007 merger that delivers disability services, community projects and education to support vulnerable people. Company Secretary Mike Langworth and an 18‑member Board of Trustees were frustrated by a homemade system of hyperlinked PDFs that was hard to navigate and time‑consuming to assemble, so Livability set out to find a better board portal.

They chose Diligent Boards for its versatility and ease of use and rolled it out smoothly in 2014. Trustees adapted quickly and gained a portable, one‑source repository that removed paper packs; the time to produce board papers fell from about three hours to under 60 minutes, automatic pagination and late‑document handling simplified workflows, and responsive customer support ensured any access issues were quickly resolved.

Livability

Mike Langworth

Company Secretary